Payment Terms

Payment Policy

At shop.buynbill.com, we strive to make your shopping experience smooth and secure. Below are the payment methods and terms applicable when making a purchase on our website.

Accepted Payment Methods:

• Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard.
• Digital Wallets: We support payments via popular digital wallets such as Apple Pay.

Payment Security:

• Encryption: All transactions on our site are protected by industry-standard SSL encryption to ensure that your payment information is secure.
• Verification: To protect against fraud, we may require additional verification for certain transactions. This could include verification of your billing information or identity.

Payment Terms:

• Full Payment: Orders must be paid in full at the time of purchase. Partial payments are not accepted unless otherwise stated for specific products or promotions.
• Currency: All payments must be made in AED. Any currency conversion fees or charges are the responsibility of the customer.
• Taxes: The prices indicated in the website are inclusive of VAT and the same is not charged separately.

Failed Transactions:

• Declined Payments: If your payment is declined, please contact your bank or payment provider. You may also try a different payment method.
• Pending Payments: In some cases, your payment may be marked as pending. Your order will be processed once the payment is successfully completed.

Refunds and Chargebacks:

• Refunds: Please refer to our Refund Policy for details on how refunds are processed.
• Chargebacks: Unauthorized chargebacks will be contested. We encourage you to contact our customer service team to resolve any issues before initiating a chargeback.

Discounts and Promotions:

• Coupon Codes: Discounts can be applied using valid coupon codes during the checkout process. 
• Promotions: Specific terms and conditions apply to promotions and discounts, which will be outlined on the respective promotional pages.

Billing Information:

• Accurate Details: It is the responsibility of the customer to provide accurate billing and shipping information. Orders may be delayed or canceled if the information provided is incorrect or cannot be verified.
• Invoices: Upon successful payment, an invoice will be sent to your registered email address. This invoice can be used for warranty claims or returns.

For any questions or concerns about our payment policy, please contact our customer service team at ecommerce@buynbill.com.