Refund Policy
At shop.buynbill.com, your satisfaction is our priority. If you are not entirely satisfied with your purchase, we're here to help.
Refund Conditions:
- Eligibility: Refunds are applicable to items that are returned within 7 days of delivery. The items must be unused, in their original condition, and in the original packaging.
Refund Process:
- Return Approval: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. This notification will be sent to the contact information provided at the time of purchase.
- Refund Method: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 business days.
- Partial Refunds: In certain situations, only partial refunds may be granted (e.g., if an item is returned damaged or missing parts for reasons not due to our error).
Shipping Costs:
- Shipping Costs for Returned Items: Buy & Bill India will cover the shipping cost for returned items.
Late or Missing Refunds:
- Processing Time: If you haven’t received your refund within 15 business days, first check your bank account again.
- Bank Delays: Contact your credit card company or bank, as it may take some time before your refund is officially posted.
- Further Assistance: If you’ve done all of this and still have not received your refund, please contact us at ecommerce@buynbill.com.
Exchanges:
- If you wish to exchange an item instead of receiving a refund, please refer to our 7-Day Return Policy for instructions on how to proceed.
For any further questions or concerns about our refund policy, please don't hesitate to contact our customer service team at ecommerce@buynbill.com.
